battery is not charging macbook air usb c

#Battery is not charging macbook air usb c serial number#

It’s the second hardware accessory recall for Apple in less than a month. All other eligible cable owners can request a replacement via Apple’s online replacement process.

#Battery is not charging macbook air usb c serial number#

Whereas the new, redesigned cables include a serial number after that text - as per the below image:Īpple says MacBook owners who provided a valid mailing address during the product registration process or Apple Online Store purchase will automatically be sent a new cable by the end of February 2016. It notes that affected cables may also have been sold as standalone accessories, as well as being bundled with MacBooks, and these purchases will also be covered by the replacement program.Īffected cables have “Designed by Apple in California. So not without the other C-word, controversy, too.Īpple is replacing affected USB-C charge cables free of charge with a new, redesigned version. The new USB-C port was only introduced by Apple to its MacBooks in March 2015, in a classic Cupertino convergence move that saw it combine multiple port functions - power, data input/output, accessories and display connection - into just the one USB-C port. It’s not specifying the exact problem but says MacBooks using the affected cables may not charge or may only charge intermittently. In a note about the charge cable recall on its website Apple says a “limited number” of its USB-C charge cables for the MacBook, which were included with the laptop through June 2015 may fail “due to a design issue”.

The affected MacBook charge cables were sold worldwide up to last summer. All 13-inch M2 MacBook Pro configurations come with a single-port 67W USB-C power adapter nearly double the power output of Apple’s new 35W dual-port charger. Apple is recalling certain MacBook USB-C charge cables because of a design flaw.